Rata 40 Test Hire Terms

These terms apply when you hire a Rata 40 test pack from Stealth Adventure Equipment Ltd. Ticking the box when you book means you agree to them.

Who can hire

You need to be 18 or over and have a New Zealand street address. I can't send hire packs to PO boxes or overseas.
The person who books is responsible for the pack while it's out.

Weekend: Friday to Sunday, $50.
Week: Friday to the following Sunday, $85.
Return shipping is included in the hire price. Shipping to you is charged at checkout at my normal rates.
All hires start on a Friday.

I dispatch on the Wednesday before your hire starts. It normally arrives by Friday, but rural and remote addresses can take longer.
Courier delivery times are outside my control, so I can't refund the hire for a late delivery. If the pack arrives late, let me know and I'll push your return date back by the same number of days, as long as the next booking allows.
Check the fit when it arrives. Use the fit guide to set it up. If it doesn't fit, contact me before you head out.

A $150 bond is charged at checkout with your hire.
I refund it in full within 2 working days of the pack arriving back with me in good condition.
I may take from the bond: late return fees, the cost of repairing damage beyond normal wear, or a cleaning fee if the pack needs a full wash (see below). I'll send you photos and explain any deduction before I make it.

It's made to be used. Scuffs, trail dirt and normal wear are expected and won't come out of your bond.
Please brush off mud and let it dry before you send it back. A cleaning fee only applies if it comes back needing a full wash, for example caked in mud, with food or fuel spills, or smelling.
Please don't machine wash it, cut or alter straps, or use it for anything other than carrying gear.
If something breaks or goes wrong during your trip, tell me when you get back. Don't try to fix it yourself.
If the pack is lost, or damaged beyond repair, you agree to pay the cost of repair or replacement, up to the retail price of $580. I'll put the bond towards that.

Post it back on the Monday after your hire ends, using the prepaid label and courier bag in the box.
Empty all pockets and make sure it's dry before you pack it up.
Late returns are charged at $10 per day from the bond, because someone else may have the next hire. If you're held up, let me know and we'll work it out.

Cancel more than 7 days before your dispatch date (the Wednesday before your hire) for a full refund.
Within 7 days of dispatch, I can move you to another available date at no charge, or refund the bond and half the hire fee.
Once the pack has been dispatched, the hire fee isn't refundable, but the bond is still refunded when the pack comes back.

Once the pack is back, I'll email you a single-use code for the full hire fee ($50 or $85) off a Rata 40 or a custom Rata 40.
The code is valid for 90 days, can't be swapped for cash, and doesn't cover shipping.

Tramping has risks. You're responsible for planning your trip, checking conditions, and carrying the right gear.
Nothing in these terms limits your rights under the Consumer Guarantees Act 1993.

Questions? Get in touch before you book.