Refund policy

We have a 7-day return policy, meaning you have 7 days from receiving your item to request a return.

Return Eligibility

To be eligible for a return:

• The item must be in its original condition, unworn/unused, with tags attached and in its original packaging.

• You must provide proof of purchase (receipt or order confirmation).

• Custom-made items cannot be returned.

To start a return, contact us at mike@stealthbikebags.com. Items sent back without prior approval will not be accepted.

Return Shipping Costs

• If you are returning an item due to a fault or error on our part, we will cover the return shipping cost.

• If you are returning an item for any other reason, you will be responsible for the return shipping cost.

Damages & Issues

Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately at mike@stealthbikebags.com, and we will make it right.

Non-Returnable Items

We do not accept returns for:

• Custom-made items (including frame bags made to order)

• Sale items

• Gift cards

Exchanges

If you need a different item, the quickest way is to place a new order and return the original item (if eligible).

Refunds

Once we receive and inspect your return, we will notify you if the refund is approved. If approved, the refund will be processed to your original payment method within 10 business days.

Any refunds issued will be less the original shipping cost.

If more than 15 business days have passed since approval and you haven't received your refund, please contact us at mike@stealthbikebags.com.